Level One

• 1.0 Introducing Outlook
• 1.1 Starting Outlook
• 1.2 Discovering Outlook Components 
• 2.0 Exploring Outlook
• 2.1 Using the Outlook Bar
• 2.2 Using the Folder List Box
• 2.3 Using a Toolbar
• 2.4 Viewing Outlook Today
• 3.0 Reading & Sending Mail
• 3.1 Displaying Mail Icons
• 3.2 Attachments
• 3.3 Creating & Sending a New Mail Message
• 3.4 Adding an Attachment to a Message
• 3.5 Formatting a Message
• 3.6 Saving a Message in the Drafts Folder
• 4.0 Replying to & Forwarding Messages
• 4.1 Forwarding a Message
• 4.2 Forwarding Responses Automatically
• 4.3 Additional Message Options
• 5.0 Using Address Books
• 5.1 Adding & Editing a Contact
• 5.2 Adding an Address from a Message
• 5.3 Sending a Message from the Address Book
• 5.4 Creating & Using Distribution Lists
• 5.5 Exporting Addresses
• 5.6 Importing an Address Book
• 5.7 Displaying Contacts in Various Views
• 6.0 Printing in Outlook
• 6.1 Printing Items in Outlook
• 6.2 Print Options
• 7.0 Deleting in Outlook
• 7.1 Deleting Items
• 7.2 Emptying Deleted Items

Level Two

• 1.0 Using the Calendar
• 1.1 Creating an Appointment
• 1.2 Creating a Recurring Appointment
• 1.3 Editing an Appointment
• 1.4 Setting Appointment Reminder Options
• 1.5 Responding to a Reminder
• 2.0 Changing Calendar View & Display Options
• 2.1 Switching Between View Options
• 2.2 Additional Display Settings
• 3.0 Planning Meetings & Appointments
• 3.1 Creating & Sending a Meeting Request
• 3.2 Responding to a Meeting Request
• 3.3 Finding an Appointment
• 3.4 Setting up Your Work Schedule
• 4.0 Creating & Responding to Tasks
• 4.1 Creating a Task
• 4.2 Creating a Recurring Task
• 4.3 Creating a Task Request
• 4.4 Responding to a Task Request
• 4.5 Scheduling Time for a Task
• 4.6 Setting Tasks Default Options
• 5.0 Journal Entries
• 5.1 Creating a Journal Entry
• 5.2 Creating Automatic Journal Entries
• 5.3 Editing a Journal Entry
• 5.4 Journal Entry Views
• 6.0 Using Notes
• 6.1 Creating & Using Notes
• 6.2 Editing, Sorting, & Viewing Notes
• 7.0 Organizing, Recalling, & Resending Messages
• 7.1 Creating Folders
• 7.2 Moving a Message to Another Folder
• 7.3 Automating Your Mailbox
• 7.4 Recalling a Message
• 8.0 Customizing Toolbars
• 8.1 Displaying Toolbars
• 8.2 Customizing Toolbars
• 8.3 Creating a New Toolbar Button

• 1.0 Advanced Mail Message Options
• 1.1 Automatic Spell Checking
• 1.2 Creating a Signature in Outlook
• 1.3 Setting the Default Message
• 1.4 Setting the Default Stationary
• 2.0 Filtering, Finding & Flagging
• 2.1 Filtering Unwanted Messages
• 2.2 Finding Mail Messages
• 2.3 Flagging Messages
• 2.4 Flagging a Message from a Particular Sender
• 2.5 Completing & Clearing a Flag
• 3.0 Advanced Contact Options
• 3.1 Finding Contact Information from an E-mail
• 3.2 Contact-Related Activities
• 4.0 Archiving Outlook Data
• 4.1 Running the Manual Archive
• 4.2 Retrieving Archived Items
• 4.3 Enabling & Disabling AutoArchive
• 4.4 Setting Archive Properties for Items
• 5.0 Public Folders
• 5.1 Creating a Public Folder
• 5.2 Public Folder Permissions
• 5.3 Public Folder Conversations
• 5.4 Posting Documents to Public Folder
• 6.0 Multiple E-Mail Accounts
• 6.1 Creating Multiple E-mail Accounts
• 6.2 Sending Mail from Multiple Accounts
• 7.0 Speech Input
• 7.1 Setting Up Voice Recognition
• 7.2 Voice Commands
• 7.3 Dictation
• 8.0 Mailbox Cleanup
• 8.1 Mailbox Cleanup Feature